My commute home from work is always rough. On a good day, it takes about an hour. On a bad day, it can take considerably longer. Unfortunately for me, today was a bad day. It seemed like every time I looked there was a car cutting me off, an individual barely driving the speed limit in the passing lane, a slowdown of traffic for no reason, or a driver fiddling with their cell phone when attention should have been on the road. Like any normal person, I experienced some frustration, yelled a few things, and forgot about it a few seconds later.
Before I returned home, I had to make a stop at my local PetSmart. See, we have two dogs, an 85 pound Rottweiler-Labrador mix and a 65 pound red nose Pit bull. Big dogs mean big appetites, which means I find myself at this store once every few weeks. When you are a frequent flyer as we are, you see a lot of the same people working and it's natural to recognize each other. Today was no different and the young woman who rang me up was someone who I have seen often. Our interactions are typically very similar, but today she said something that stopped me in my tracks.
Before she started scanning my items, she began to ask me for my phone number for their PetPerks program. As she was asking this, I greeted her and asked her how she was doing today. As we were talking at the same time, she stopped and looked up at me. She saw me smiling at her, she smiled back and asked me, "Are you always happy?" I looked at her for a second, caught completely off-guard, and responded with a simple yes. I explained that life is too short to not be happy and that even when things stink, we can make them better with how we approach and view the situation. She agreed with me and we chatted a little more about the topic while I paid for my items.
Luckily for her, she didn't see me less than an hour before sitting in traffic dealing with people who I repeatedly questioned aloud if they knew how to drive, were trying to kill someone, or if they wanted driving lessons. I'm human, I get frustrated in traffic like most people. There are plenty of things in this world that annoy and irritate me. If you knew me a few years ago, you would be surprised at how I would have handled those situations. I can guarantee you that nobody would ask me if I were always happy. I probably would have carried that irritation from the drive throughout my commute and into the store with me. So what changed?