When and How to Say, “I Was Wrong”

Dr. Barbara Kellerman and Justin Snider with Holly Elissa Bruno

For leaders of all sorts, apologizing is an art form. Leaders must know when to apologize, how to apologize and at times how to say “my bad” without acknowledging guilt, wrong doing or legal responsibility. Tune in and get the cliff’s notes on offering a wise mea culpa.
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May 8, 2009
Episode Guests
Barbara Kellerman is the James MacGregor Burns Lecturer in Public Leadership at Harvard University’s John F. Kennedy School of Government. She was the Founding Executive Director of the Kennedy School’s Center for Public Leadership and served as the Center’s Research Director. Justin Snider is a contributing editor at The Hechinger Report and teaches undergraduate writing at Columbia University, where he is also completing his doctorate in Politics and Education.
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